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Case Studies

Discover why other medical providers are using Arch Medical for their equipment maintenance.

Results And What People Are Saying

  • 50% reduction in the cost of support
  • Consistent support and equipment replacement during hardware transition
  • Superior network maintenance at all support levels
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  • 60% reduction in maintenance costs
  • Comprehensive support across global locations
  • Upgrade from OEM provided technical assistance

 

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  • Superior software support for game developers
  • 50% reduction in maintenance costs
  • Avoided unnecessary equipment replacement

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  • Faster Resolution
  • Single Point of Contact for All Support
  • 50% cost reduction
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  • 50% reduction in maintenance costs
  • Mean-Time-to-Resolution reduced
  • Better proactive maintenance
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  • 65% reduction in network maintenance costs
  • Extend life of hardware
  • Onsite support
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  • 60% reduction in the cost of support
  • Superior network maintenance
  • Decreased downtime
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  • 70% reduction in maintenance costs
  • No loss of coverage, including international 4-hour equipment replacement
  • Highest quality support 
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  • Greater than 65% savings over OEM provided support
  • Single point of contact for all case resolution
  • Decreased downtime
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  • 40% reduction in maintenance costs
  • Superior support for new and aging equipment
  • Single point of contact for all network support needs
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  • 40% Faster Resolution
  • Elimination of Downtime
  • Reliable TAC Support reporting
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  • 50% reduction in maintenance costs
  • No loss in uptime
  • Extended life of equipment
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  • 60% reduction in maintenance costs
  • Mean-Time-to-Resolution reduced by 50%
  • Superior support for new and aging equipment

 

 

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  • Eliminating costs
  • 70% reduction in SLA costs
  • No loss in uptime

 

 

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  • 200% improvement in uptime
  • 60% reduction in costs 
  • Successfully provided bridge coverage during the transition

 

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  • 55% savings compared to the manufacturers current cost
  • Continued use of end of software maintenance on 100% of devices
  • Superior Arch coverage on operations critical hardware
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  • 50% reduction in contract spend
  • Upgraded level of expertise at a reduced cost
  • Single point of contact for relevant contracts
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  • 60% reduction in cost
  • Single point of contact for multiple locations
  • All support T1-3 support
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  • 63% savings in maintenance costs over the previous year
  • Identified unnecessary service contracts
  • Consolidated all contracts into a single maintenance contract
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  • Greater than $200,000 recurring annual savings
  • Service level agreements optimized
  • Single-point contact for all technology and hardware support needs
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Saves you up to 80% & increases the uptime 
of your IT Service Maintenance

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